Water not cold
- What you notice
- The cold tap gives room-temperature water.
- Usually
- A failed cooling system, a thermostat fault or a dirty condenser.
- What we do
- We test the cooling parts and clean the condenser.
LG water dispenser repaired at your home in Nairobi, often the same day. Home and office dispensers, top-load and bottom-load, fixed on site. Cooling, heating, leaks and a proper clean.

01 / 01LG water dispensers
Home and office dispensers, top-load and bottom-load, fixed on site. Cooling, heating, leaks and a proper clean.
Common faults
A failed compressor relay, thermostat or fan, or a leak in the cooling system.
A burnt-out heater, a failed thermostat or the hot switch at the back is off.
A cracked reservoir, a worn tap seal or a loose bottle probe.
A worn fan or a compressor working too hard.
The tank and lines need a proper clean and sanitise.
The pump or float switch that lifts water from the bottle has failed.
Know your water dispenser
LG water dispensers in Nairobi are bottle-top or plumbed-in units with a cold tap and a hot tap. They use a small cooling system for cold water and a heater for hot water.
Most faults are water not cooling, water not heating, a leak, no flow or an odd taste. Many are a filter, a valve or a thermostat, and cost little to repair.
We repair and service LG dispensers, including the sanitising that every dispenser needs.
Problem guide
What you see, what usually causes it, and what our technician does about it.
The visit
Every type
Care tips
Simple things you can do at home between repairs.
Areas we cover
On every visit
Power isolated and the socket and earth checked before we open anything.
We test the water dispenser and show you what has failed, with the reading or the worn part.
You get the full price for parts and labour. Nothing is done until you say yes.
A genuine or matching-quality part for your LG model, from our own stock.
We run the water dispenser through a full cycle with you before we leave.
Every repair is covered, and you have our number if anything comes back.
LG spare parts
Real parts from our own shop in Nairobi. The technician brings the right one, or order it yourself.
Water Dispenser repairs
Photos from real jobs and our workshop in Nairobi.



How it works
Book below or send a photo of the fault on WhatsApp. It takes a minute.
A technician who knows LG arrives, often the same day, with common parts.
You get the price before any work starts. We test it with you before we leave.
Questions
Anything else? Send it on WhatsApp and a technician answers.
Every few months, and whenever the water tastes stale.
A cracked tank, a loose hose or a worn tap seal. We find which.
Yes, with a regular schedule if you want one.
Often, yes. We are open 24/7 and send the nearest free technician. Common water dispenser parts travel in the van; if a part has to be ordered, you get the price and the return day first.
Usually. Most faults, like “no cold water” or “no hot water”, are fixed by replacing one part, for far less than a new water dispenser. If a repair would not be worth it, we tell you before any work starts.
We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.
There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.
Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.
Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.
Yes. We test the appliance with you before we leave, and every repair comes with our warranty.
All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.
Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.
Book a LG repair
Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.
Call 0703 543 656