Why does my LG TV have sound but no picture?
The backlight has usually failed. The picture is still being made, but nothing lights it. It is a common fault, and repairing it costs much less than a new TV.
Can a cracked TV screen be repaired?
Rarely. A new panel costs a large share of a new TV. We assess it and tell you honestly.
Do you repair LG OLED TVs?
We repair what can be repaired, mostly power and main board faults. Panel faults on OLED sets are usually not repairable in Kenya, and we say so before any work.
Can you repair my LG TV today?
Often, yes. We are open 24/7 and send the nearest free technician. Common TV parts travel in the van; if a part has to be ordered, you get the price and the return day first.
Is it worth repairing an older LG TV?
Usually. Most faults, like “sound but no picture” or “no power”, are fixed by replacing one part, for far less than a new TV. If a repair would not be worth it, we tell you before any work starts.
Do you use proper LG parts?
We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.
How much does a repair cost?
There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.
Can you come today?
Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.
Do you use genuine parts?
Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.
Is the repair guaranteed?
Yes. We test the appliance with you before we leave, and every repair comes with our warranty.
Which areas do you cover?
All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.
Do you repair commercial appliances?
Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.