LG Washing Machine Repair in Karen

LG washing machine repaired at your home in Karen, Nairobi and nearby Langata, Hardy, Karen Plains, Bogani Road, Ngong Road, often the same day. Front loaders, top loaders and washer-dryers repaired at your home. We find the fault, show you the worn part and give you the price before any work starts.

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01 / 01LG washing machines

LG Washing Machine in Karen

LG washing machine repair at your home in Karen.

  • Not draining
  • Not spinning
  • Leaking
  • Won’t start or fill
  • Shaking and banging
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In Karen

LG washing machine repair, where you are.

Karen has large homes and compounds, and many households keep a second fridge, a freezer or a washer in a store or utility room. Appliances that run unattended for years collect dust, and a yearly check pays for itself.

We serve Karen, Hardy, Bomas, Galleria and Dagoretti. Distances in Karen can be long, so call early in the day and give the estate name, and we give you a realistic time.

Most LG washing machines in Nairobi homes are front loaders with a Direct Drive motor. The motor is attached straight to the drum, with no belt, which makes the machine quiet and removes a part that wears out on older machines.

LG front loaders are also heavy on electronics. A control board decides the wash programme, the water level, the door lock and the spin speed, and many newer models connect to the LG ThinQ app. Power surges and hard water are behind a large share of the faults we see.

Common faults

LG washing machine problems we fix in Karen.

  1. 01

    Not draining

    Water left in the drum usually means a blocked drain filter or hose, or a drain pump that has worn out.

  2. 02

    Not spinning

    Often an unbalanced load or a drain fault. On older machines, a worn belt or motor brushes.

  3. 03

    Leaking

    Most leaks come from a torn door seal, a loose hose or a cracked pump housing.

  4. 04

    Won’t start or fill

    A faulty door lock, a closed tap, a blocked inlet filter or a failed inlet valve.

  5. 05

    Shaking and banging

    Worn shock absorbers, a loose counterweight or failing drum bearings.

  6. 06

    Smells bad

    Lint and detergent build up in the pump, seal and drawer. A proper strip-clean fixes it.

Problem guide

What you see, and what we do.

The usual causes and the repair, in plain words.

Leaking water

What you notice
A puddle in front of the machine or water at the soap drawer.
Usually
A split door gasket, a loose inlet hose, a cracked drain hose or too much detergent.
What we do
We find where the water starts, then repair or replace the part that is leaking.

Loud banging or shaking in the spin

What you notice
The machine walks across the floor.
Usually
Worn shock absorbers, a loose counterweight, a failing bearing or an uneven floor.
What we do
We level the machine, check the dampers and counterweights, and test the bearing.

Dead, or the cycle never starts

What you notice
No lights, or the display lights but nothing happens.
Usually
A power surge that damaged the control board, a faulty water inlet valve or a blocked inlet filter.
What we do
We test the board and the valves and repair or replace the failed part.

The visit

What the technician does, in order.

  1. We ask what the machine did and when it started, and look at the model label on the door or the back.
  2. We check the drain filter, the hoses and the inlet filters, which fix many faults on the spot.
  3. We test the door lock, the pump, the valves and the motor with a meter.
  4. We run a short cycle to watch it fill, wash, drain and spin before we decide on the part.
  5. You get the cause and the full price before we replace anything, and we test the machine again after the repair.

Washing Machine in Karen

Recent washing machine jobs.

Photos from real jobs and our workshop in Nairobi.

Grey front-load washing machine in a home
A grey front-load washing machine in a home
Twin-tub washing machine with its dials and wash tub
A twin-tub washing machine, its dials and wash tub
Samsung front-load washing machine with the top panel off during a repair
Samsung front loader opened up to reach the inlet valves and detergent housing
Front-load washing machine stripped down to the drum and counterweights during a repair
Stripped to the drum to reach the parts behind it
Washing machine taken apart on the floor with the drum, wiring and pump exposed
Drum, wiring and pump out on the floor
Inside a washing machine cabinet showing the suspension spring and water inlet valve area
Suspension spring and the water inlet valve area

Every type

LG washing machine types we repair.

Front-load washersThe everyday LG washer, usually 7 to 10 kg, with a Direct Drive motor and steam on some models.
Washer-dryersOne drum that washes and then dries. The drying parts add a heater, a fan and a condenser to look after.
TwinWash and WashTower setsA large washer with a smaller one below, or a washer and dryer stacked in one tower.
Top-load washersA drum that spins under a lid, with a pulsator or a wash plate. Simple and common in many homes.
Semi-automatic twin tubsA wash tub and a spin tub side by side, filled and moved by hand.
Commercial and large-capacity machinesBigger drums for laundries, guest houses and hostels that run many cycles a day.

Care tips

Keep your LG washing machine running.

Simple things you can do at home between repairs.

  • Leave the door and the soap drawer open after a wash so the drum dries and the gasket does not grow mould.
  • Wipe the door gasket and pull out anything caught in the folds, such as hair clips and coins.
  • Do not overload the drum. A fist of space at the top lets the clothes move and keeps the bearings healthy.
  • Use the right amount of detergent for your water. Too much builds up in the pump and the pipes.
  • Clean the drain pump filter every two or three months. It is behind a small flap at the bottom front.

On every visit

What we do on every LG washing machine repair.

  1. 01

    Safety first

    Power isolated and the socket and earth checked before we open anything.

  2. 02

    Fault found

    We test the washing machine and show you what has failed, with the reading or the worn part.

  3. 03

    Price agreed

    You get the full price for parts and labour. Nothing is done until you say yes.

  4. 04

    Right part fitted

    A genuine or matching-quality part for your LG model, from our own stock.

  5. 05

    Tested with you

    We run the washing machine through a full cycle with you before we leave.

  6. 06

    Warranty

    Every repair is covered, and you have our number if anything comes back.

LG washing machine repair in other areas

Other LG repairs in Karen

How it works

Three steps. No surprises.

  1. 01

    Tell us

    Book below or send a photo of the fault on WhatsApp. It takes a minute.

  2. 02

    We come to you

    A technician who knows LG arrives, often the same day, with common parts.

  3. 03

    Fixed and tested

    You get the price before any work starts. We test it with you before we leave.

Questions

Before you book.

Anything else? Send it on WhatsApp and a technician answers.

Do you repair LG washing machines in Karen?

Yes. A technician comes to your home or business in Karen, Nairobi and repairs the LG washing machine where it stands, in most cases in one visit.

How soon can you reach Karen?

Often the same day for Karen and nearby Langata. Call or WhatsApp early in the day and we give you the earliest time.

Why does my LG washer stop mid-cycle?

Usually a blocked drain, an unbalanced load, a door lock that has lost contact or a water inlet that is not letting enough water in. We check these in that order.

Is an LG washer worth repairing?

Yes, in most cases. Pumps, valves, door locks and bearings cost far less than a new machine. If the drum or the tub has failed on an old machine, we tell you honestly before you decide.

Can you repair an LG washer at home?

Nearly always. We bring the common parts and finish in one visit. If it needs a workshop part, we say so first.

How much does a repair cost?

There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.

Can you come today?

Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.

Do you use genuine parts?

Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.

Is the repair guaranteed?

Yes. We test the appliance with you before we leave, and every repair comes with our warranty.

Which areas do you cover?

All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.

Do you repair commercial appliances?

Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.

Book a LG repair

Broken today? Fixed today.

Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.

Call 0703 543 656

Book a repair