Westlands is a busy mix of apartments, offices, restaurants and older family homes. Many households here run several appliances at once in compact kitchens and living rooms, and apartment blocks share one power supply, so a surge reaches every flat in the building.
We visit homes, offices and restaurants across Westlands and nearby Parklands, Highridge, Spring Valley, Loresho and Mountain View. Call or WhatsApp with what the appliance is doing, and we tell you the earliest time a technician can reach you.
LG microwaves in Nairobi homes are mostly Neochef models with a flat inverter or a standard magnetron. They heat food with microwaves made by a magnetron, powered by a high-voltage section that must never be opened by anyone untrained.
The commonest faults are a dead magnetron or a failed high-voltage diode or capacitor, a door switch that no longer closes, and a turntable motor. Sparks inside are a warning: stop using the microwave and call us.